If you are a homeowner experiencing problems with your OMNIE heating or ventilation system please contact the company or individual who has installed your system. If you are living in a new build home, please contact the property developer.
- We do not provide installation or plumbing services and cannot offer you immediate assistance directly.
- For instruction manuals and guides please visit our Technical Resources section.
- Please note that all engineering visits are chargeable and any issue should be examined by your installer in the first instance.
If you have a Heat Pump service plan please call us on 01392 36 36 05
Installers & Property Managers
Please call us on 01392 36 36 05 if you need engineering assistance either during or once installation of our products and systems has been completed, or for help with older systems. For all other requests such as commissioning, including spare parts, please contact your project manager. Engineering visits are chargeable as are all parts that are out of warranty.